Pacini Hull

Tellement due! La serveuse nous regardais sans venir nous voir pour nous assigner une place. Nous avons du accrocher le grant a son passage pour qu'il dirige ses employs. Les ptes taient colls ensemble, les assiettes sales et le vin oxyd S Quand elle nous a demand si tout tait bon, elle n'a porter aucune attention au commentaire et n'a rien rpliquer en retour. Trop cher pour le service et la quatit de la nourriture.

I have gone to Pacini many times due to family functions over the years and have never really been impressed of the food or service. However, this experience tops them all and I will definitely never go back as a resultno matter what family function may be taking place. We were a group of 11 people last night. Four meals had to be returned, including mine 3 plates because their pizza was burned and 1 (my plate) because it was stone cold (I ordered a steak with fries). When I told the server that the entire plate of food was cold, she offered to take my steak off the plate. I had to insist that the entire plate needed to be replaced. 6 minutes later she brought back my plate MICROWAVED!!! I had never seen this done in my life and was absolutely shocked. I insisted that she bring me a new steak and fries. The head hostess then came to see me and indicated that that's what they do in order to heat up their meals. I told her that this is completely unacceptable and that I wanted a new steak and fries, but she insisted that I choose another plate since it takes 15-20 minutes to prepare. I don't know if they are killing the cow in the back as well, but the last time I cooked a medium steak it only took 6-8 minutes and fries only a couple in the deep fried. In the end, she wouldn't let me take a steak, so I decided to take a pasta plate (to avoid a scene since we were at a child's birthday party) and indicated that I wanted the pasta well done and not al dente. The head hostess did not understand why and indicated several times that it will take longer to cook (stating the obvious).and I agreed every time. In the end, I got Fettuccini Alfredo that, once again, was MICROWAVED in order to make the pasta well done and the sauce made more of butter than cream. I had to insist that the bill be compensated for this outrageous display of what the Pacini staff call cooking and after holding to my guns for 5 minutes of arguing the head hostess finally agreed. I could go on and on about many of the other things that happened, since this is just the tip of the ice berg, however, I feel that this should give reviewers a decent idea of the food. The only positive comments I have is that the bread is good. As for the service, I won't go into as much details as the food, but in short, the head hostess was extremely rude to everyone (including the children present) and the server was less than adequate my wife had to get up to get cheese, pepper and refills of water for everyone. All this (and more) and the restaurant was not very busy and they were not short staffed in any way (I asked several other servers if the kitchen and the front of the staff were missing any employees). Do yourself a favour and go to Ottawa if you want decent Italian food..or come to my house P Oh.and don't be surprised if you get a few drops of water trickling on your head as your eating.their roof leaks in several places when it's raining.

I have been going to Pacini's for over twenty years. I love the food and I have always found the staff to be agreeable and pleasant in spite of my occasional misbehavior (in one instance, I chased the MaitreD around, even through the kitchen, to give him a tip. I found out later that he was the owner and tipping him was not appropriate. I'm surprised they let me back in. )

It is a classical good restaurant. And they go a long way to make Anglos feel comfortable.

C'est le meilleur restaurant pour les djeuner, une vrai sauce bndictine avec du saumon miam. Je le recommande ce restaurant ma vraiment impresionn. Une ambiance extraordinaire un staff tellement acceuillant une dcoration sublime et le choix de menu extraodinaire......
Je le recommande )

Absolutlty disgusting service. Never in my life have i walked out of a resteraunt before.

Horrible service, little parking. As polite students going for a reserved birthday party, we were treated with utter disrespect. We had to leave the restaurant the service was so bad, and the waitresses and owner was extremely rude to us.

I absolutely LOVE PICINI'S!!! Great Italian restaurant, great service, classy, amazing food.

Eat there twice this summer excellent food, excellent service

Excellent